Last Updated: 22 September 2026

1. Important Information and Who We Are

This Privacy Policy outlines how VELORIUM TRADING LIMITED (“we”, “us”, or “our”) collects, uses, processes, and protects your personal data when you visit our website, purchase our products, or interact with our services.

VELORIUM TRADING LIMITED is the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Details

Full Name of Legal Entity: VELORIUM TRADING LIMITED

Registered Address: 8-505 Office 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Email Address: hello@gertour.com

Telephone Number: +44 7937820782

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

• Identity Data: Includes first name, last name, username or similar identifier, title, date of birth.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes payment card details and bank account information (processed securely through third-party payment gateways; we do not store full payment card details on our servers).
• Transaction Data: Includes details about payments to and from you, and other details of products and services you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data: Includes your username, password, purchases or orders made by you, preferences, feedback, and survey responses.
• Usage Data: Includes information about how you use our website, products, and services.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How Your Personal Data Is Collected

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, Financial, and Marketing Data by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise. This includes data provided when you create an account, order products, subscribe to updates, or request support.
• Automated Technologies or Interactions: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers (e.g., Google Analytics), payment processors (e.g., Stripe, PayPal), and delivery courier services.

4. Legal Basis for Processing Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we process your personal data under the following legal bases:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing and delivering your orders).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our website, fraud prevention, and network security).
• Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., keeping financial records for tax authorities).
• Consent: Generally, we rely on consent as a legal basis only in relation to sending third-party direct marketing communications via email or text message. You have the right to withdraw consent to marketing at any time by contacting us or clicking an unsubscribe link.

5. How We Use Your Personal Data

Below is a summary of the primary ways we intend to use your personal data:

Purpose / Activity	Type of Data	Lawful Basis for Processing
To register you as a new customer	Identity; Contact	Performance of a contract with you
To process and deliver your order (including payments, fees, and delivery)	Identity; Contact; Financial; Transaction	Performance of a contract with you; legitimate interests (to recover debts due)
To manage our relationship with you (notifying changes, terms updates, support)	Identity; Contact; Profile; Marketing	Performance of a contract with you; necessary to comply with a legal obligation; legitimate interests
To administer and protect our website (troubleshooting, analytics, hosting)	Identity; Contact; Technical	Legitimate interests (running our business, IT security); necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you	Identity; Contact; Usage; Technical	Legitimate interests (to study how customers use products/services and grow our business)

6. Disclosures of Your Personal Data

We may share your personal data with trusted third parties for the purposes set out in Section 5:

• Service Providers: IT, system administration, web hosting, email service providers, and customer support software.
• Payment Gateways and Banks: To process payment transactions securely.
• Logistics and Delivery Partners: Couriers and postal services to deliver your purchased goods.
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, legal, banking, insurance, and accounting services.
• HM Revenue & Customs (HMRC): UK tax authorities, regulators, and other authorities requiring reporting of processing activities in certain circumstances.
• Business Transfers: Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

All third parties are required to respect the security of your personal data and treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes.

7. International Data Transfers

When we transfer your personal data outside the United Kingdom, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.
• Using specific standard contractual clauses (International Data Transfer Agreements or UK Addendums) approved for use in the UK which give personal data the same protection it has in the UK.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

9. Data Retention

We retain personal data only as long as necessary for the purposes collected, including legal, accounting, or reporting requirements. UK law requires us to keep basic customer Contact, Identity, Financial, and Transaction Data for six years after they cease being customers for tax and accounting purposes.

10. Your Legal Rights Under UK GDPR

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request Access (Subject Access Request): Receive a copy of personal data we hold about you.
• Request Correction: Ask us to correct incomplete or inaccurate data.
• Request Erasure (Right to be Forgotten): Ask us to delete data where there is no good reason for continuing to process it.
• Object to Processing: Object where we rely on legitimate interests and you feel it impacts your fundamental rights.
• Request Restriction of Processing: Ask us to suspend processing your personal data.
• Request Transfer (Data Portability): Request transfer of your personal data to you or a third party.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

If you wish to exercise any of these rights, contact us at [Insert Customer Support / Privacy Email]. There is no fee to access your data, and we aim to respond to legitimate requests within one calendar month.

11. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users, optimize user experience, and analyze web traffic. You can set your browser to refuse all or some cookies, or alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

12. Changes to This Privacy Policy

We keep our Privacy Policy under regular review. Updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Company Name: VELORIUM TRADING LIMITED

Registered Address: 8-505 Office 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Email: VELORIUMTRADING@outlook.com

Telephone: +852 47027345